Privacy Policy

1. Introduction

At RoamUp.io Application Services ("we," "our," or "us"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our UK Electronic Travel Authorization (ETA) application service.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information

When you apply for a UK ETA through our Service, we collect personal information required for the application process, which may include:

• Full name
• Date of birth
• Contact information (email address, phone number)
• Passport details
• Travel information
• Biometric information (such as photographs)
• Security and background information

2.2 Payment Information

When you make a payment for our Service, we collect payment information, which may include credit card details, billing address, and other financial information necessary to process your payment.

2.3 Technical Information

We automatically collect certain information when you visit, use, or navigate our Service. This information may include:

• Device and usage information (such as your IP address, browser type, and operating system)
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country
• Location
• Information about how and when you use our Service

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and submitting your UK ETA application
• Processing your payments
• Providing customer support
• Communicating with you about your application status
• Improving and optimizing our Service
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations

4. Disclosure of Your Information

We may disclose your personal information in the following situations:

4.1 To UK Government Authorities

We will share your application information with the relevant UK government authorities for the purpose of processing your UK ETA application.

4.2 To Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3 For Legal Purposes

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

We use industry-standard encryption to protect your data during transmission and storage. We also maintain physical, electronic, and procedural safeguards to protect your personal information.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request that we correct any personal information we have about you
• The right to request that we delete any personal information we have about you
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for use by children under the age of 16 without parental consent. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

support@roamup.io
+44 XXX XXXX XXXX