Terms of Service

1. Introduction

Welcome to RoamUp.io Application Services ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our UK Electronic Travel Authorization (ETA) application service, including our website, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Service Description

We provide a third-party application service that assists travelers in applying for a UK Electronic Travel Authorization (ETA). Our Service includes:

• Collecting and processing your application information
• Submitting your application to the appropriate UK government authorities
• Processing payments for application fees
• Providing customer support throughout the application process

Important Notice: We are a third-party application service provider and are not affiliated with the UK Government. Official information about the UK ETA can be found at gov.uk.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Application Process

By using our Service to apply for a UK ETA, you acknowledge and agree to the following:

• You must provide accurate and truthful information in your application.
• We cannot guarantee approval of your UK ETA application, as the final decision rests with the UK government authorities.
• Processing times are estimates and may vary based on various factors, including volume of applications and government processing times.
• You are responsible for applying with sufficient time before your intended travel date.

5. Fees and Payments

Our Service fees consist of:

• The UK government's ETA application fee
• Our service fee for processing and support

All fees are clearly displayed before you complete your payment. By proceeding with payment, you agree to pay all charges at the prices listed. Payment must be made using one of our accepted payment methods.

6. Refunds

Please refer to our Refund Policy for detailed information about refunds.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of RoamUp.io Application Services and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of RoamUp.io Application Services.

8. Limitation of Liability

In no event shall RoamUp.io Application Services, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service;
• Any conduct or content of any third party on the Service;
• Any content obtained from the Service; and
• Unauthorized access, use or alteration of your transmissions or content.

9. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

RoamUp.io Application Services does not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

12. Contact Us

If you have any questions about these Terms, please contact us at:

support@roamup.io
+44 XXX XXXX XXXX